Meet the Team
Everyone at GET A GRIP is passionate about customer service and dedicated to bringing fresh, innovative ideas to the resurfacing industry. We also lead the pack in experience in the techniques and products that make GET A GRIP stand out, as well as the business of doing business. Whether you're a residential or commercial customer, or a potential franchisee, we're here to serve you.
|Sharon Dillard, President
Originally from Texas, Sharon worked with high-end fashion companies for many years, gaining a savvy and intuitive marketing sense. In 1999, she took a patent and an idea and grew GET A GRIP into a national company leading the resurfacing industry. In 2010, New Mexico Business Weekly recognized Sharon as a Top CEO for her leadership. The company has also won multiple awards, including a Duke City Dozen Award for innovation and creativity from the Greater Albuquerque Chamber of Commerce, and recognition from New Mexico Business Weekly as A Best Place To Work. Get A Grip has been featured nationwide for its outstanding workmanship and products. In January 2009, the company debuted on Entrepreneur's 30th Annual Franchise 500 listing. When she's not working, Sharon loves riding her horse and taking long trail rides in the mountains with friends. She and her husband Cub Dillard have two sons, Ryan and Austen, all of whom work for the company.
|Ryan Dillard, Senior Vice President
Ryan joined Get A Grip in 1999. He trains new franchisees and technicians in the state-of-the-art techniques and products that have made Get A Grip one of the most innovative resurfacing companies in the industry. Ryan is always researching and developing new products and techniques that keep Get A Grip on the cutting edge in the resurfacing industry. Ryan is a huge Dallas Cowboys fan and loves to play soccer – a sport he has played since he was young.
|Austen Dillard, Vice President
Austen joined the rest of the family at Get A Grip in 2000 and found his true calling and career as Vice President, overseeing all aspects of the company's safety program. Austen has trained new technicians in Albuquerque and Santa Fe, and is always offering advice and insights on new techniques to improve productivity. Austen loves the outdoors and playing ice hockey, a sport he's participated in for years.
|Cub Dillard, National Franchise Consultant
With over 30 years experience in sales and finance, Cub Dillard, National Franchise Consultant, is on a mission to find hard-working individuals across the country to join the family business. Cub’s gifts include getting to know people on a personal level, giving them expert, detailed training, on-going technical support, and a commitment to keep improving our products. Cub lives in the mountains with Sharon and their Labradors. He is a gourmet cook and will feed anyone who shows up for dinner.
|John Disque, Technical Consultant
After more than 30 years owning a custom paint store, John decided to retire. But his interests – his wife, woodworking, good friends and camping – weren't enough to keep him away from his true passion, coatings. Certified as an Advanced Coatings Consultant through the Paint and Decorating Retailers Association, John knows his stuff and is ready to develop new and better coatings for Get A Grip. He also manages our inventory and cost-control systems, as well as our safety program. He'll tell jokes to whoever will listen.
|CJ Lovato, Project Manager
CJ joined Get A Grip in 2012 and loves the flexible schedule at Get A Grip. That helps because he’s also a student at the University of New Mexico studying biology and Spanish. As Project Manager, he works primarily with the franchises helping them with advertising and email, keeping the website up to date, as well as any other projects Sharon and Ryan throw his way.
|Michelle Cate, Office Manager
Get A Grip was fortunate to find Michelle in 2013. As Office Manager, Michelle heads up the scheduling department, handles customers when they visit the showroom, and deals with collections and customer service. “I like being in front of people, so speaking with customers, vendors and franchisees is great for me. I love communicating with people.” Before joining Get A Grip, Michelle worked in the apartment industry, so she understands the complexities of multi-family housing and great customer service.